We do not have an off-the-shelf product that directly matches the XXXX
I saw your note that the customer is looking for something off the shelf and that the potential volume could be in the 500–1,000 unit per year range. That is also a good volume point for the embeddedTS team to consider something more custom if the application warrants it.
We do not have an off-the-shelf product that directly matches the XXXX. We do, however, have several products in production or development that may fit the application well depending on which features are most important to them.
Would it be possible to share a little more about how they are using the XXXX, or which features drove them to that particular board? That would help me narrow down which of our platforms might be the best fit.